Covid 19 – National Lockdown – Customer Notice
From Tuesday the 5th of January 2021
We can confirm we will remain open during this difficult time.
For any sales, spares or hire collections we ask that everything is paid for before you arrive. Once this has been done we will then arrange an agreed collection time with yourselves for a safe handover. **PLEASE DON’T JUST TURN UP**
Please remain in your vehicle as we will hitch or unhitch your trailer, or if you wish to do this yourself, we will stay at least 2 metres away. If you require instruction on this process, this will be given but a minimum 2 metre distance must be observed.
Please note our spares office will be closed to the public to browse. All parts will need to be pre-ordered and paid for. We can then arrange for these to be collected from our ‘Spares Collection Trailer’ which is clearly marked next to the sales office. Or we can also arrange for these to be sent out.
Your full understanding and compliance with this arrangement is very much appreciated. Please remember your face mask or shield as this is a very strict requirement.
No face mask or shield = no service and you will be asked to leave the premises.
We are here to help keep you and ALL our staff safe.
Please remember to follow the rules and together we can help stop the spread of this virus.
Thank you from all of us at Universal Trailers