Customer Testimonials

Hi Sophie,

Just to say a big thank you to all for getting a trailer to us so quickly - I so appreciate all your help.

Your customer service has been phenomenal- incredibly helpful and efficent and my husband couldn't believe how easy you made it for us to pick it up this afternoon.

Please do pass on our thanks to Mark and others whom helped.

Best wishes

Nikki | 28/05/2015

Hello all,

The trailer is safely home and locked up.

Many thanks for your excellent service, it has been a pleasure doing business with you.

Best wishes,


Mr Will Jones | 20/04/2015

Hi Sophie,

Very pleased with the trailer. 

Thanks to you and the team for your excellent service.

Kind regards,


Mr Ian Ruddock | 20/04/2015

Dear Universal,

Thank you so much for all your help with my new horse trailer. You were all so lovely and helpful and made sure that I left feeling 100% confident with everything. I absolutely love my new trailer and it looks so smart.

I will definitely be coming back for any future parts or accessories and I shall see you next year for my annual service.

You come highly recommended.

With Kind regards,

Carol Fisher 

Carol Fisher | 11/02/2015

Smashing trailer and smashing service. Thanks again.

Michael | 15/01/2015

Hi Tom,


I just wanted to say a quick thanks for the used Box Van trailer. It is just what we were after and we are very pleased with it. We will hopefully be back for more in the future!.

Gemma | 15/12/2014

Good morning,

Trailer arrived early Friday and I was pleasantly surprised, its like new!.

Just wanted to say thank you for managing the whole process so smoothly.

Kind regards,


Ian | 10/02/2014

Thank you for the excellent service! My trailer is now ready for use. Please let me know if you have any special offers in the future.

Patrick | 12/12/2013

I am so chuffed with my new Ifor Williams trailer! It tows like a dream and my confidence has improved so much with my towing and reversing since my lesson with Chris. I would throroughly recommend to anyone who is slightly nervous with towing to book themselves in for a lesson with Chris.  Thanks again and I shall see you next year for a service.

Patricia | 12/12/2013

Many thanks for the wheel brace, it arrived today. All seems well with our trailer!. We used it on Friday and the horse loaded and travelled well. Many thanks for your time etc and we should see you for a service at some point.

We had good friendly advice and help from you all and would have no problem recommending you to others.


Mr D Allen | 04/12/2012

Thank you very much for your help today. We took the trailer back to  Southwater Country Park where we met some of our members and they were  also delighted with the trailer.
On Thursday it will go up to Sumners Campsite, Barns Green where it will  then be kitted out. So once again, many thanks to all at Universal Trailers.

Lynn Woodroffe Southwater Dabblers Model Boat | 08/08/2012

Helpful friendly team. Buy with confidence from them. Thanks again!

James P | 22/06/2012

Thanks so much for all your help and super service, would highly recommend!

James Barker | 21/05/2012

very happy with trailer, nice people very helpful!

AAAAAAAAAAA ************

John P | 23/03/2012

Thanks so much for all your help, very pleased with new trailer!

Matt Wells | 19/03/2012

Hi Mark,

Just want to drop you a line to say thank you for sorting my trailer and the rims you gave me.

The Universal Trailer team definitely has championship values and Premier League service!!


Best wishes,

Gaz The Gardener

Gary Eversfield Gary The Gardener | 01/01/0001

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Thanks so much for all your help and super service, would highly recommend!

Read more customer testimonials

Opening Times

Monday to Friday
8.30am to 5.30pm

9am to 12pm

Other times by appointment

Tel: 01403 782862

Our Address

Universal Trailers
West Sussex
RH14 9DQ